Create a TOYOTA Like High Performance Culture

Deliver sustainable transformation by creating a shared belief in RESPECT to align ACTION
With the BTFA Programme

BTFA – The Human Operating System

Believe – Think – Feel – Act

The Cost of Ignoring respect:

Plans rarely fail to deliver because of technical issues. They fail because
of resistance, misalignment and disengagement, most often caused by a
lack of respect. The BTFA Program addresses that directly.

What ACTION looks like without RESPECT

• Transformation slows or stalls
• Results are slow to materialise
• CAPEX under-delivers
• Cross-functional friction persists and slows pace
• Engagement initiatives fail to sustain
• Leader’s management style reverts under pressure
• Strategy execution weaker than planned

How value is realised with more RESPECT
• People drive transformation
• Results are sought at all levels
• CAPEX is aligned and driven
• Disruption is reduced and action picks up pace
• Many people drive improvement initiatives
• Leaders understand their impact and maintain consistency of style
• Strategy is agreed and understood horizontally and vertically

Just a 1-2% execution gap causes huge financial loss

£100M Business £1.5Bn Business
£1M-£2M pa. £15M-£30M pa.

A lack of RESPECT is the main root cause of the financial execution gap